Screen/Monitor Problem - SF314-54-36AT

Teresa25
Teresa25 Member Posts: 4 New User
edited September 2021 in Swift and Spin Series
Hi, everyone! Please help me. My laptop model (SF314-54-36AT) got a black line on the top of the screen and I don't know why. I wanted to remove it but I don't know-how. Thank you so much for your help.

//Edited the content to add model name.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Teresa25,

    Are you getting the same line in BIOS page also.
  • billsey
    billsey ACE Posts: 34,383 Trailblazer
    Take a picture for us showing the issue as well as checking in the BIOS screen. If it only shows in Windows then we're likely looking at a driver issue. If it's also on the BIOS screen it's more likely hardware.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.