sometimes it goes on black screen - aspire 5 A15-56

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roshan28
roshan28 Member Posts: 1 New User
edited September 2021 in Aspire Laptops
I bought Acer aspire 5 A15-56 3 months ago , sometimes it goes on black screen but the fan starts and stops . why does this happens . Is my laptop fake ,I'm scared 
help!! 

//Edited the content to add model name.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
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    roshan28,

    Contact acer support,

    NepalTelephone
    Mercantile Office Systems
    GPO: 876, Ktm, Durbar Marg
    Kathmandu
    +977 14220773 / +977 14240920
     
  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Perhaps an Aspire A515-56? I don't know of an A15-56 model. The fan activity sounds normal, the fan is modulated to hold the CPU temperature correctly, so when it's cool enough the fan will slow down even to being turned off. Black screen is not normal though, when does it happen? Does it recover without you doing anything, or does it require a power cycle?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.