what's wrong with my nitro 5 AN515-54??

suckerfree23

Street a routine cleaning yesterday, once I resembled my laptop, it would no longer power on. The backlights on the keyboard do not come on, but if I plug in three charger, the charging indicator light does come on. I have triple checked my connections and everything is properly connected so what is the issue????

Easwar

suckerfree23,

1. Power OFF the unit.
2. Unplug all the cables.
3. Press and hold the power button for 30 seconds.
4. Turn ON the unit and check.​

suckerfree23

What do you mean by unplug cables? Unplug the charger? Because I've tried that. I've tried everything. I'm still not getting a response from my keyboard 

William_mk2

suckerfree23

Unplug the cables indicates that you need to unplug all the cables and devices including charger connected to computer.    Also unplugging any external devices like camera , printer connected to computer. 

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

 

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )