Black Screen But PC works Aspire 3 A315-41

Farox
Farox Member Posts: 2 New User
edited September 2021 in Aspire Laptops
Hey,
I have a Problem with my Acer Aspire 3 A315-41 series. When I try to start my Laptop i hear the fans and I hear the the Computer should work but the screen stays black so I dont even see the Windows Logo when I start the Laptop what can I do.

Thread was edited to add model name to the title


Answers

  • Before the issue occurred, was the bios updated?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Farox
    Farox Member Posts: 2 New User
    Yea I think so
  • What happened before the problem occurred? Did windows update try to run any bios update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Farox,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​