cant detect monitor aspire 5

shamgar
shamgar Member Posts: 1 New User
edited September 2021 in Aspire Laptops
hello, yesterday my new aspire 5 arrived.
for some reason I cant connect it to external monitor.
I already contacted windows support and after few troubleshooting steps they said I have to contact my manufacturer.
Id like to check if the problem may be a hardware problem and not a software one. so I can be sure the problem is on intel side.
Or perhaps someone can help me troubleshoot errors in another way other than drivers/windows settings.


thank you

Answers