Help. Bought new predator 300 today - initially charging light came on but no more

Trina91
Trina91 Member Posts: 1 New User
I have followed some of the previous thread advice - i do not have a battery resent pin. I have reset the device manager also

Answers

  • Trina91

    It is very simple..  Just connect the charger.  Turn on the computer.   Wait for the computer to completely charge the computer.  

    You can check the light indicator on the side of the laptop.     You can see the power indicator and battery indicator.      When the charger cable is plugged in power indicator light will be on.    You can also check the battery indicator lights. 


    Blue - fully charged
    Amber or orange - charging
    Amber or orange blinking -  low charge

    On the package box you might also see a leaf on how to start and setup the computer for the first time. 

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    


    If it is still not working then since  your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 



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