image

my display is facing some problem, lines are visible when turning on SF313-53-532J

Jino22Jino22 Member Posts: 3 New User
my display is facing some problem while turning on becomes okay after some time but still display quality is poor plz help

FAQ & Answers

  • William_mk2William_mk2 Ally Posts: 1,036
    @Jino22

     

    We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.   Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   

     

    If it is a software issue try the following the steps..

     

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    Hit 'Like' if you find the answer helpful! 
    Click on 'Yes' if the comment answers your question!

    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ ACER - WILLIAM - MRK ★★

  • Acer-ErickAcer-Erick Moderator Posts: 210 Moderator
    Jino22
    Could you please tell me modern name of unit 

  • billseybillsey ACE Posts: 19,529 Trailblazer
    Yes, we really need to know what model (not modern) laptop you have. That kind of issue could be corrupted drivers, a bad cable between the motherboard and display, or a bad display.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • EaswarEaswar Ally Posts: 3,865
    Hi @Jino22,

    Are you getting the same line in BIOS page.
  • Jino22Jino22 Member Posts: 3 New User
    billsey said:
    Yes, we really need to know what model (not modern) laptop you have. That kind of issue could be corrupted drivers, a bad cable between the motherboard and display, or a bad display.
    SF313-53-532J
  • Jino22Jino22 Member Posts: 3 New User
    Easwar said:
    Hi @Jino22,

    Are you getting the same line in BIOS page.
    yes it is appearing in BIOS
  • EaswarEaswar Ally Posts: 3,865
  • billseybillsey ACE Posts: 19,529 Trailblazer
    OK, as Easwar suggests it is most likely a hardware issue, since it happens in the BIOS, where Windows drivers are not loaded. It could be the eDP cable that runs between the display and the motherboard or it could be the display itself. Does the symptom change at all if you move the screen back and forth? If so it's much more likely to be the cable, since that flexes each time you move the screen. The Acer part number for the cable is: 50.HR0N8.001, for the screen: KL.1350E.001. If you are in warranty, contact Acer support and let them fix it, if out of warranty try and diagnose which is the root cause.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
Sign In or Register to comment.

Who's Online795

Alexandre_Itatiba
Alexandre_Itatiba
andybig77
andybig77
brain_163
brain_163
canc95
canc95
jaygray
jaygray
juliabritf
juliabritf
Kashif123
Kashif123
LuciusM
LuciusM
LuckySoares
LuckySoares
menozin
menozin
mkfj
mkfj
PGNZOODCDD
PGNZOODCDD
porvinicius
porvinicius
rafaelsoaresbr
rafaelsoaresbr
Ricardoek
Ricardoek
sertster
sertster
SgtLesO
SgtLesO
Theodhal
Theodhal
xapim
xapim
ZedYago
ZedYago
+775 Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 2029

Total Points:6677

Total Accepted Answers: 253