doesn't charge and blue,orange indicators are blinking together. Fix? - Aspire 3 A315-53G-551Y

Yusuf49
Yusuf49 Member Posts: 1 New User
I am facing of my Acer laptop not charging at all and orange blue lights blinking. What seems to trigger the issue is the launch of an intensive application but once the issue is triggered and the lights start blinking the laptop never charges at all no matter what I do including quitting the app. I believe my battery is fine as per the battery report I checked

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    (1) Open Device Manager. Click batteries folder. Right click and uninstall all battery related drivers that you find in this folder. Exit Device Manager without re-installing anything.
    (2) Then shut down Windows normally
    (3) Then unplug charger and insert paperclip into reset pinhole on bottom for 60 seconds
    (4) Plug charger back in and test again with trigger app

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Yusuf49,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​