My Acer aspire power is on but black display

MayanSuthar
MayanSuthar Member Posts: 4 New User
One day in morning I start my laptop and close after some time and after some I start again but laptop is not starting means power is on but display is off. Plzz help if you have any solution. Plzz I need help

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited September 2021 Answer ✓
    @MayanSuthar

    I  understand that the power light is on but the display screen is back ..   You are able to turn on the computer but the screen is black and the power light is on. 

    Hold the fn key on the keyboard and press f5  once.    Also try fn + f6 .   Check whether you are getting the display back.      Try to use the computer without the charger cable connected.   Try to use the computer in a different room and check it on a different power outlet.    Try to bypass the surge protector and connect it directly to power outlet.    Try to restart the computer multiple times and check.      Also unplug all the external pheripherals and check.   Please go through the earlier troubleshooting steps which was mentioned few hours ago.    Please try the missing steps in case if you have not have done any of the steps  which was mentioned earlier. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited September 2021
    @MayanSuthar



    I am really sorry for the inconvenience..


    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • MayanSuthar
    MayanSuthar Member Posts: 4 New User
    Sir thank you for your answer but it not working
  • MayanSuthar
    MayanSuthar Member Posts: 4 New User
    @William_mk2

    You some other solutions
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited September 2021 Answer ✓
    @MayanSuthar

    I  understand that the power light is on but the display screen is back ..   You are able to turn on the computer but the screen is black and the power light is on. 

    Hold the fn key on the keyboard and press f5  once.    Also try fn + f6 .   Check whether you are getting the display back.      Try to use the computer without the charger cable connected.   Try to use the computer in a different room and check it on a different power outlet.    Try to bypass the surge protector and connect it directly to power outlet.    Try to restart the computer multiple times and check.      Also unplug all the external pheripherals and check.   Please go through the earlier troubleshooting steps which was mentioned few hours ago.    Please try the missing steps in case if you have not have done any of the steps  which was mentioned earlier. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • MayanSuthar
    MayanSuthar Member Posts: 4 New User
    Thanks you sir it works.