AN515-54 Random stuttering

AltamashMK9
AltamashMK9 Member Posts: 88 Fixer WiFi Icon
So this issue has been happening since the past month and I've tried resetting the windows, Uninstalling and reinstalling the drivers, I even followed the windows optimization guide and yep no solution so far, The fps drops by 10fps and it has a stuttery kind of a feel so it's annoying and this didn't happen before so yeah any fix for it? My specs are i5 9300h GTX1650 1TB SSD 8GB DDR4 DUAL CHANNEL RAM
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Answers

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Already done that still same stuttering is there
  • Have you tried activating graphics settings?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Have you tried activating graphics settings?

    Yep already tried each and everything from the gaming optimization guide no difference
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @AltamashMK9,

    How to is battery performance. It is charging 100%.
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Yep it is charging till 100% Easwar said:
    Hi @AltamashMK9,

    How to is battery performance. It is charging 100%.

  • Try disabling batteryboost!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • @AltamashMK9
    What about your CPU/GPU temperatures?
    And which game you are playing?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • karmandroid
    karmandroid Member Posts: 23 Networker
    I don't understand, the FPS is dropped when? On Windows or in the game? What game?

    If it's low FPS then you can try to check the GPU usage.
    Make sure your GPU is working and the game use it.
    Because the laptop also comes with "integrated" GPU, no? It might be that the game is using it instead of the GTX1650.

    You can check it using Task Manager and enabled "GPU Engine" column, like this:



    What is the GPU code? 
    Good question! I am glad that you ask!
    To find the answer you will need to go to journey to the "Performances" tab in Task Manager.


  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    I don't understand, the FPS is dropped when? On Windows or in the game? What game?

    If it's low FPS then you can try to check the GPU usage.
    Make sure your GPU is working and the game use it.
    Because the laptop also comes with "integrated" GPU, no? It might be that the game is using it instead of the GTX1650.

    You can check it using Task Manager and enabled "GPU Engine" column, like this:



    What is the GPU code? 
    Good question! I am glad that you ask!
    To find the answer you will need to go to journey to the "Performances" tab in Task Manager.


    It happens on game only not sure about Windows but yeah you could call it a micro stutter that reduce 10 fps and kinda just lags for like a milisecond and yes it is using GTX 1650 only it randomly stutters every 10 to 20 seconds
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    @AltamashMK9
    What about your CPU/GPU temperatures?
    And which game you are playing?
    It is not thermal throttling, Temps are below 75 for the cpu and 60 for the gpu so thats all fine and I confirmed it
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    It is happening on every other game as well, I mostly play on Gameloop and before this it didnt happen at all, Just started a month ago
  • karmandroid
    karmandroid Member Posts: 23 Networker
    Maybe there are background process(es) that eating up the resources.
    Maybe some kind o malware, antivirus, or something like that if you don't have any apps that you think you ran in background.
    Worth to check.
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Maybe there are background process(es) that eating up the resources.
    Maybe some kind o malware, antivirus, or something like that if you don't have any apps that you think you ran in background.
    Worth to check.
    Already checked, There isn't anything like that it just randomly stutters, I kinda know about all this stuff been into this since like 8 years but I can't figure out what's the issue in this case
  • Maybe there are background process(es) that eating up the resources.
    Maybe some kind o malware, antivirus, or something like that if you don't have any apps that you think you ran in background.
    Worth to check.
    Already checked, There isn't anything like that it just randomly stutters, I kinda know about all this stuff been into this since like 8 years but I can't figure out what's the issue in this case
    When you plug an external monitor into the hdmi port, does it still stutter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Maybe there are background process(es) that eating up the resources.
    Maybe some kind o malware, antivirus, or something like that if you don't have any apps that you think you ran in background.
    Worth to check.
    Already checked, There isn't anything like that it just randomly stutters, I kinda know about all this stuff been into this since like 8 years but I can't figure out what's the issue in this case
    When you plug an external monitor into the hdmi port, does it still stutter?
    I'll check and let you know 
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Nope it's the same thing on the external monitor as well
  • Try disabling all background services and restart windows:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    It got a bit better by that but kinda still there, I also noticed that my gpu speed is locked at 1395 does that have something to do with this? 
  • karmandroid
    karmandroid Member Posts: 23 Networker
    Try to run Windows in safe mode