Predator Helios 300 (ph315-52 )Why does my touchpad don't work?

alfasMarques
alfasMarques Member Posts: 9

Tinkerer

edited September 2021 in Predator Laptops
Hello everyone! I have an Acer Predator Helios 300 (ph315-52) in which, the second time I factory reset the computer (manually with usb drive), I installed Iobit driver booster, so my experience would be easier (I didn't had to install all drivers by hand). When the driver installation was over I restarted my computer and everything was working so fine (I use my laptop like a desktop computer since it is standing in a cooler all day long without me touching it so I didn't noticed it at first). One day I was taking my computer to school and I noticed that It wasn't working. I got home and went to check my drivers and so I installed the driver from the acer support site (correspondent to my computer), but It didn't work. I already uninstalled all pointer drivers including my mouse one and installed the drivers from acer and nothing. Should I factory reset it again, doing everything manually? What should I do? My college is beginning and I really need my computer ready.

Thread was edited to add model name to the title


Answers

  • What happens when you press fn+f7 and only f7?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • alfasMarques
    alfasMarques Member Posts: 9

    Tinkerer

    Doesn't happen anything. In my settings, in "Devices", there should be something saying touchpad and there isn't. That is why I think that problem is driver related and my windows isn't recognizing the new ones that I install.
  • OK! Try resetting the battery, to check if windows recognizes the touchpad again: turn off the computer, unplug the power adapter, press the power button for thirty seconds and leave the laptop off for half an hour.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)