AN515-55 Warranty void or not?

Holko
Holko Member Posts: 1 New User
edited September 2021 in Nitro Gaming
Hello!
Just got myself an AN515-55, bought through a hungarian store, I have 3 years of warranty for it. My question would be: does taking off the back to install more RAM or another drive void the warranty? The laptop came with an adapter kit and screws so very likely not but I'd like to be absolutely sure and so far on the local site I didn't find any good way to directly contact a human, not put in a proper support ticket as if this was some technical issue.

Thanks in advance for any answers!

Thread was edited to add model name to the title


Best Answer

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
    Hello!!

    @Holko, You can go ahead and open the laptop chassis to upgrade component in it. It will NOT void your unit warranty. However, please ensure that you do not make any damages to the internal component. Also before upgrading a component double check whether that component is compatible for it or not. If unfortunately, the upgraded component make any issues, that will NOT be covered under warranty. 

    Moreover, I recommend you to contact Acer Technical Support in your region and check before upgrading the parts. 

    Hope the information helps!!

    Regards, 
    Balatekie
     :) If you think I've answered your question, please hit the Accept Answer:)

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
    Hello!!

    @Holko, You can go ahead and open the laptop chassis to upgrade component in it. It will NOT void your unit warranty. However, please ensure that you do not make any damages to the internal component. Also before upgrading a component double check whether that component is compatible for it or not. If unfortunately, the upgraded component make any issues, that will NOT be covered under warranty. 

    Moreover, I recommend you to contact Acer Technical Support in your region and check before upgrading the parts. 

    Hope the information helps!!

    Regards, 
    Balatekie
     :) If you think I've answered your question, please hit the Accept Answer:)