My laptop is not charging when its turned on, it says plugged in but the battery keeps on decreasing. When I charge it while its turned off, it charges for a long time. It will take 2 days for my laptop to be fully charged. I checked the battery health on acer care center, it says battery healthy is "good."
I tried the device manager, system configuration, battery resetting even removing the battery and plugging it again. It still wont charge.
What do you think is the problem? Do you think the charger is the main problem?