My Predator Helios 300 (2018) started stuttering suddenly. What could be the possible reason?

TanmayP

As you can see here, my GPU and CPU usage are stuttering a lot. Initially it was only while gaming (I play Valorant, that too on low settings) but now my whole experience is getting worse. I cant even browse the internet properly. Everything is laggy. My fan vents are clean, thermal paste has been applied well. There is no thermal throttling, but i guess there is some power throttling. I tried disabling many background apps. My Geforce driver is updated but nothing works. I guess I have to reinstall my Windows since I dont suspect any hardware issue.

Easwar

Hi TanmayP,

# Try to update the battery driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option battery.
4. Under the title battery.

5. Right click on that option ----> Update all driver under the title battery.
6. Choose "search automatically". 

Check this T/S and post the result. ​

William_mk2

@TanmayP

Speeding up the computer software  wise without recovery..

 

Apart from upgrading the memory you can also increase the speed of the computer software wise.. 

Here are some of the steps to speed up your computer.  

Try windows + r -  on the run window - type msconfig  - click ok  
click on services
check - hide all microsoft services 
click on disable all
click on startup  - click on open Task Manager
disable all the startup items 
click on apply - ok  - restart the computer.     Loading process will be very fast now.. 

 

Note: You can always enable the services and startup items whichever you want later.    Please dont forget to check the box hide all microsoft services.

Try windows + r - on the run window - type appwiz.cpl  - click ok  
it will show you the list of programs
remove all the unwanted third party programs. 
Please don’t remove any drivers.  
If you are not sure , please don’t remove it.    If antivirus is the cause of the issue you can always remove it from here..  

Try windows + r - on the run window type temp - click ok -  it will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

Try windows + r - on the run window type  %temp%  - click ok  - It will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

If you are not able to remove some files - click on skip and then click click on continue.. 


Try windows + r  - on the run window - type cleanmgr - click ok
click on all the boxes except recycle bin and thumnail
Delete the items which are checked 

Try windows x - on the menu - chose command prompt admin or power shell admin 
click on yes 
on the blue or black window  type sfc /scannow 
It will be running till 100 %

Try to do a chrome reset if chrome is installed on your computer. 
open chrome
click on three dots on top right corner 
click on settings
Scroll down - go to advanced
click on restore setting to default
you will see reset settings - cancel
click on reset settings 
Open chrome 
it will work faster now

 

Some times antivrus might be the cause of the issue..   You can uninstall it to speed up the computer and then you can reload it.  

 

If it is still not working you can always do refresh ( keep my files )  or reset  ( remove everything) on  your computer to make it to work faster.. 

I suggest you to try all the steps.. 

Step 1 

You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 


click on start - settings - update and security - recovery - reset this pc - get started 

or 

on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

It will show you keep my files and remove every thing


chose keep my files 
chose the account - type the password - click on local reinstall - click on reset 
It will be in progress.. 
login to computer and start using the computer. 

If it is still not working try the step 2  

 

Step 2 

click on start - settings - update and security - recovery - reset this pc - get started 
chose remove everything 
click on local reinstall - just remove my files - click on reset  - It will be in progress


If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 

If it is still not working please try the step 3 

Step 3

click on start - settings - update and security - recovery - reset this pc - get started 
chose remove everything 
click on local reinstall - Fully clean the drive - click on reset  - It will be in progress

It it is still not working please try the step 4 


You can also try the step 1, step 2 and step 3 by using alt + f10  or alt gr + f10  while starting the computer.    It will go to chose an option, continue , use a device , troubleshoot.     You can click on troubleshoot - Reset this pc -  to run the keep my files, just remove my files or fully clean the drive.

Turn off the computer.. 
Try alt + f10 or alt gr + f10  or alt car + f10 while turning on the computer 
It will show you - chose an option, continue , troubleshoot 
Go to troubleshoot
It will show you reset this pc - advanced options
click on reset this pc - it will show you keep my files and remove everything.


Step 4

If you contact Acer you can get the recovery media which is designed for your computer or else you can download windows 10 from another working computer using a 8 gb blank usb flash drive.  

Try this method..

On a different working computer. 

Go to the website 
https://www.microsoft.com/en-in/software-download/windows10
Below the info Create Windows 10 installation media
click on download tool now.. 
It will download the windows media creation tool  - click on media creation file on the lower left corner.
Insert a blank 8 gb flash drive 
it will download and install the windows 10 on the blank flash drive.. 

Now insert the flash drive on the broken computer
Boot it using flash drive..
click on install
chose custom
on where do you want to install windows screen - remove all the partitions
It will become like one single unallocated space  
There is no need to format it.. 
chose the unallocated space 
click on next 
It will install the operating system.