Ive a acer nitro an515-43 for less than a month and it just doesnt start

Adra
Adra Member Posts: 3 New User
I worked last night on my laptop, closed the lid and this morning it just doesnt start... It stays frezzed on the Acer logo screen. No sounds nothing... Any ideas?

Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Adra
    ch​eck if there is a pin 📌hole at the bottom of the unit. Put a small pin inside and press and hold the pin for 30sec.  If there is no pin hole then press the power button for 12sec. Remember to remove your charger when you do that.
  • Adra
    Adra Member Posts: 3 New User
    There is no pin hole  :'( I pressed for 12 seconds and nothing happends
  • Adra
    Adra Member Posts: 3 New User
    I will apreciate your help as the help line doesn´t work until monday.
    Thaks