Acer NITRO AN515-45 AMD software

NaRa85
NaRa85 Member Posts: 46 Devotee WiFi Icon
I just installed the latest AMD Software (Adrenalin 21.6.1 Recommended (WHQL)) for my NITRO AN515-45 (AMD Ryzen 5 5600H).

After 1 day, I can't open the AMD software anymore and it prompted the software not match. I tried uninstalled and installed back, but it will show the problem again after 1 day.

Need some help on this matter.

Thanks.





Answers

  • NaRa85 said:
    I just installed the latest AMD Software (Adrenalin 21.6.1 Recommended (WHQL)) for my NITRO AN515-45 (AMD Ryzen 5 5600H).

    After 1 day, I can't open the AMD software anymore and it prompted the software not match. I tried uninstalled and installed back, but it will show the problem again after 1 day.

    Need some help on this matter.

    Thanks.





    "NaRa85" you have installed the wrong AMD driver, read this guide "How to Get Drivers Using the AMD Driver Auto-Detect Tool" and use the " AMD Driver Auto-Detect Tool" to get the exact driver for your AMD Ryzen 5 5600H and its graphics.
  • NaRa85
    NaRa85 Member Posts: 46 Devotee WiFi Icon
    StevenGen said:
    NaRa85 said:
    I just installed the latest AMD Software (Adrenalin 21.6.1 Recommended (WHQL)) for my NITRO AN515-45 (AMD Ryzen 5 5600H).

    After 1 day, I can't open the AMD software anymore and it prompted the software not match. I tried uninstalled and installed back, but it will show the problem again after 1 day.

    Need some help on this matter.

    Thanks.





    "NaRa85" you have installed the wrong AMD driver, read this guide "How to Get Drivers Using the AMD Driver Auto-Detect Tool" and use the " AMD Driver Auto-Detect Tool" to get the exact driver for your AMD Ryzen 5 5600H and its graphics.
    Tried the method you mentioned, but after 24hours the same error shows again. Already tried to disable auto update on the Radeon Software but the problem still persist.

    Guess I have to wait for the latest driver to test it out.


  • @NaRa85
    Uninstall and install amd software again then immediately go to settings and pause windows updates
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566