Vertical lines - Monitor XV240YP

juulik
juulik Member Posts: 1 New User
I purchased this monitor less than an year ago, couple months ago I was having a problem with monitor because it would turn off and back on, I thought the problem could be the outlet where it was connected. However, I tried it in different outlets and at my friends house and I still have then same problem. Last week, I was watching a video ok Youtube and it turned off and when it turned back on my monitor was showing vertical lines and flashing (it looks like it would turn off and on). I don’t know what to do. Can someone please help me? 

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hello!!

    @juulik, Sad to know that you are experiencing Display issue with monitor. 

    From the description shared it seems to be Hardware issue with monitor. You stated that monitor was purchased less than a year ago, obviously it should be under warranty. Hence, please feel free to contact Acer Technical Support in your region. They should let you know all options on getting the unit repaired. 

    Regards, 
    Balatekie
     :) If you think I've answered your question, please hit the Accept Answer:)