Aspire 5 A514-53-361R My laptop can’t turn on but lights are responding. What should I do?

Margean
Margean Member Posts: 13

Tinkerer

edited September 2021 in Aspire Laptops
Last night, I was using my laptop then if went black with some gray small squares then I turn it off manually then when I tried to open it the power button light turn on then for a couple second it turn off. Lights were responding even when I plug the charger. What’s the possible reason??

Thread was edited to add model name to the title


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Answers

  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Press and hold power button till all LEDs are unlit except battery charge LED if plugged in. Then unplug charger. Insert a paperclip into reset pinhole on bottom for 60 seconds. Then plug the charger back in and wait for the battery charge LED to turn from steady orange to steady blue. This may take a few hours. Then try to turn the laptop on.

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    Didn’t work. When I press and hold power button it unlit but will light again. 
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Do you see a TV screen if you HDMI out to a TV set?

    Jack E/NJ

  • Ankitpro
    Ankitpro Member Posts: 22 Networker
    @Margean bro I have the same problem but I visited to local service center they told me that there is shorting in your motherboard super io chip they charge me 1800rs for fixing this
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Do you see a TV screen if you HDMI out to a TV set?

    Jack E/NJ

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Margean
    Could you please tell me modern name of unit 
  • Margean
    Margean Member Posts: 13

    Tinkerer

    JackE said:
    Do you see a TV screen if you HDMI out to a TV set?
    Nothing happens still the same. Power will light then off again. Its like power is giving up
  • Margean
    Margean Member Posts: 13

    Tinkerer

    Ankitpro said:
    @Margean bro I have the same problem but I visited to local service center they told me that there is shorting in your motherboard super io chip they charge me 1800rs for fixing this
    Hope its not. Please. But how many days it will be fixed??
  • Margean
    Margean Member Posts: 13

    Tinkerer

    Hi @Margean
    Could you please tell me modern name of unit 
    Aspire 5 intel core i3 10th gen
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Did you press FN+F5 to try to turn the TV screen on?

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    JackE said:
    Did you press FN+F5 to try to turn the TV screen on?
    My laptop is not turning on. The power button will light but it will not stay. It will be off. 
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    First, remove ALL external devices from ALL port except for charger. Then do the following one by one to test if machine stays on.
    (1) Disconnect HDD from mainboard
    (2) Remove RAM modules
    (3) Disconnect battery pack from mainboard

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    JackE said:
    First, remove ALL external devices from ALL port except for charger. Then do the following one by one to test if machine stays on.
    (1) Disconnect HDD from mainboard
    (2) Remove RAM modules
    (3) Disconnect battery pack from mainboard
    Nothing happens. Still the same 😞
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    >>> then I turn it off manually then when I tried to open it the power button light turn on then for a couple second it turn off.>>>

    What do you mean by "then when I tried to open it".  What did you try to open? Was it the bottom cover?

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    It means pressing the power button
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    If the power LED still shuts off after a few seconds with the HDD, RAM & battery pack all disconnected,  what is your  full A5 model number? For example, A515-54G?

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    A514-53-361R
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    (1) How much RAM do you have?
    (2) What is size of replaceable RAM sodimm that you removed?

    Jack E/NJ

  • Margean
    Margean Member Posts: 13

    Tinkerer

    4 GB RAM
    I think the size is 1.5x3-4 inches
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Did you originally purchase the machine with 8GB total RAM?

    Jack E/NJ