I have Acer Aspire E14, but when I use zoom I can't use the microphone

Meters
Meters Member Posts: 4 New User
Tomorrow I have a meeting with zoom using this laptop (Aspire E14), but after trying browsing the microphone still unconnected. Can you help me? I really appreciate that. Thank you.

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Right click speaker icon in right tray, Click open sound settings. Click sound control panel in right pane. Click recording tab. Right click show disabled devices. Right click any disabled device and click enable.

    Jack E/NJ

  • Meters
    Meters Member Posts: 4 New User
    Like this?

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Yes. When in Zoom, the internal mic should be active. If not, check this screen again to make sure it's still active with the green checkmark. If it is active, then right click it. Then click properties. Then click the Levels tab. Make sure both Mic and MicBoost sliders are set to maximum volume & decibels. The Stereo mixer can remain disabled.


    Jack E/NJ

  • Meters
    Meters Member Posts: 4 New User
    It's still failed. 

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Go to this link to check your microphone hardware. Report back with results.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Meters,

    Plz record a self video and say somrthing to test the microphone is working default. 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Go to this link to check your microphone hardware. Report back with results.

    Jack E/NJ

  • Meters
    Meters Member Posts: 4 New User
    Hi! I uninstall the speaker device at device manager, restart my laptop, and install it again. It's already work now. Thank you so much for the help, @JackE & @Easwar
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Congrats on your success! :)

    Jack E/NJ