My Acer Nitro AN515-54 is having problems doing normal work and gaming

SweatyElbows76
SweatyElbows76 Member Posts: 33 Troubleshooter
This laptop is about a year old and before I say anything I once had a bluescreen of death with it after that I had some issues opening task manager so I reset it which fixed all of the problems but I saw that I had a lot of lag while opening up chrome or streaming videos on youtube after about 30 to 1 hour of gaming of Fortnite it also lags and I have many lag spikes sometimes I get kicked from matches or I just lag for a good 1 to 30 seconds after that if I move a bit in the game I lag a lot going down to zero fps always this problem is not related to overheating I have also followed the gaming optimization guide of @GAMING6698 and am using the lowest settings on Fortnite with performance mode all low 1080p 100% res. If someone could resolve this problem it would be amazing because I have been headshot sniped due to this many times and having that happen in a competitive game or tournament would be very bad. After turning off turbo clock I believe on this laptop my CPU temps have gone from 90 to 60 degrees idle and 70 while gaming the GPU temps stay at around 60 while gaming and 55 idle. I know these many lag spikes is definitely not normal a laptop with lower specs than this one is getting fewer lag spikes I have no idea why though so hopefully the experts can solve this problem.

Answers

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Im having a similiar issue, Like one day I closed and the next day I opened my laptop and it started stuttering in the game that didnt stutter at all, Couldnt find a fix though and yes I have the same laptop as you, Not sure whats the issue, I havent completely formatting the laptop but yeah reinstalled windows etc etc still no fix for it
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    edited September 2021
    same here @AltamashMK9 on my laptop processes just stop sometimes pages stop reesponding etc

  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    to add to this problem I would like to say that everything on my laptop sometimes freezes too like I can't click on icons on the desktop after that well, of course, my pointer changes into that circle blue thing and when it doesn't then some weird beep noises start to come from the laptop and even my pointer lags like it moves in slow motion and doesn't stop moving

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Check your disk usage I think it might be going to 100%
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    yepi t is going to 100 percent

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    It might be that your disk might be faulty, Try updating windows or resetting it and see
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    it says some update files were missing
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    It says error occured some update files are missing then gives error code

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    How about resetting?

  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    I might try resetting but i have a lot of games on the laptop and some photos itll take time to mentally prepare
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    You can choose to keep your files etc, Have a look in the reset options 
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    actually i think I wrote about it but when I had a bluescreen of death my task manager stopped working due to some .dll file going missing so i had to reset my laptop and it got fixed but if i did reset it then it should not have the problem again right?

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    It if did then you mightve downloaded some file or something that is causing it, Keep track of what you download etc after reset and if it occurs again then you'll know what is causing it 
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    ok well im downloading bluestacks,epicgames launcher,minecraft,etc
  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Hmm, Im kinda having the same issue of random fps drops and stuttering that didnt happen before but it didnt get fixed after resetting like you so yeah kinda confused tbh you might or might not have the same issue as mine but lets see
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    yeah also sometimes I'm clicking on my desktop and it just stops everything stops then I have to hold down the power button then restart.or on the top right hand side of the screen for a good 30 seconds it shows Microsoft windows has stopped working wait or end process and this happens with other apps too but not with games in games its just fps drops to 0
  • SweatyElbows76
    SweatyElbows76 Member Posts: 33 Troubleshooter
    we can continue this discussion on discord chat chatting on Acer community is a bit hard

  • AltamashMK9
    AltamashMK9 Member Posts: 88 Fixer WiFi Icon
    Sure message me my discord ID is x69 Smash#6103