Problem with power supply PH315-53.

Michal12390

Hello, I recently bought a Helios 300 model PH315-53.
This model with a RTX 3070 and a I7 10th gen 10750h.
Laptop while gaming the power disconnects and the laptop goes into power saving mode. You can hear a hardware sound from inside of laptop. 

Thread was edited to add model name to the title

xapim

Michal12390 said:

Hello, I recently bought a Helios 300 model PH315-53.
This model with a RTX 3070 and a I7 10th gen 10750h.
Laptop while gaming the power disconnects and the laptop goes into power saving mode. You can hear a hardware sound from inside of laptop. 

I would try this first uninstall the acpi driver perform a battery powerdrain followed by a bios setup defaults let the acpi install again and see if the issue persists if so could be a faulty adapter/cable or even port and i would contact acer support and send it back to get it checked as u stated u can hear noises thats more than a reason to send it back good luck

Easwar

Hi Michal12390,

1. Left-click the battery icon in the right hand side of the Taskbar.
2. Select Battery settings.
3. Scroll down to the Battery saver section, and disable the checkbox next to Turn battery saver on automatically if my battery falls below.

Michal12390

Easwar said:

Hi Michal12390,

1. Left-click the battery icon in the right hand side of the Taskbar.
2. Select Battery settings.
3. Scroll down to the Battery saver section, and disable the checkbox next to Turn battery saver on automatically if my battery falls below.

Ok, I made a film, In this video you can see exactly what the problem is. 
https://youtu.be/BMy9roTqVG8