new router messed up Acer connection to....

spudley215
spudley215 Member Posts: 1 New User
....my printer.  The printer is connected to the router, as is my acer. (ie both are online).  But now the acer and printer are no longer connected.  My printer trouble-shooter has been spooling for over 30 mins.  Help.

Answers

  • StevenGen
    StevenGen ACE Posts: 11,433 Trailblazer
    ....my printer.  The printer is connected to the router, as is my acer. (ie both are online).  But now the acer and printer are no longer connected.  My printer trouble-shooter has been spooling for over 30 mins.  Help.
    Reboot your computer first and see if the printer and computer reconnects to the network, look in Device Manager to see if you have any error codes? If you have any errors in the Network and Printer? Uninstall the printer driver and reinstall it again and with the Network go to the right task bar "Internet Access" and use the "Troubleshoot problems" and see if the printer and network reconnects?