Acer Nitro Xv282k black screen problem

Tonje92
Tonje92 Member Posts: 1 New User
edited August 2021 in Monitors

Hi

My problem with the monitor is that i cant even power it up. I tried on the ps5 and my laptop and i still have a black screen, nothing happens with the monitor so please if anybody knows what the problem is help me. Thanks for all the help i can get.

Thread was edited to add model name to the title


Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Tonje92
     Unplug the computer from power, and hold in the power button for 20 seconds  Then when we plug it back in, the computer works again.
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Does the Acer logo show when you first turn in on?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Tonje92,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.