Aspire A515-44 randomly turns off when power cord is moved

SullivanK
SullivanK Member Posts: 2 New User
When my laptop Aspire A515-44 turns off it closes everything without saving. There is no warning it just turns off completely. It usually happens when the power cord is being plugged in or being removed but can also happen when the cord is adjusted without being removed. It hasn't turned off when its running on battery. I am using the original power cord and my warranty is active.

Answers

  • JackE
    JackE ACE Posts: 44,775 Trailblazer
    >>>my warranty is active.>>>

    Click this link. Choose your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service as soon as possible.

    Jack E/NJ