Does Acer care about its customers?

Gau53
Gau53 Member Posts: 1 New User
Can anyone help me to understand whether Acer is an customer oriented organization? I have been facing tremendous issues to get my issue resolved with my new laptop. It's been more than two weeks I have lodged a complaint and Acer is still not able to resolve. When contacted customer care they are providing vague answers everytime. This is affecting my personal and professional work as well.

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Sorry. You have posted to an ACER users group, not ACER employees or customer service representatives. If you have a warranty-related issue please click on this link, choose your country, click the support tab at the top of the country page, then enter your Serial Number id (SNID) to use the chatline, phone, FAX, email and/or contact methods that may be offered.

    Jack E/NJ