Cannot install Predator Sense PH315-53 after changing SSD and boot drive order

afyqazraei
afyqazraei Member Posts: 2 New User
edited August 2021 in Predator Laptops
I recently bought the Helios 3 (model: PH315-53), and decided to add another M.2 SSD as it has an extra slot. That SSD was previously used in a Nitro 5, and later in a desktop computer. So, it has Windows 10 in it. After I inserted the SSD and changed the boot drive order in the BIOS, everything ran smoothly as expected. I went on the Acer website and downloaded the Predator Sense installer, but when I ran it it says that I "already have a newer version installed". But I cannot seem to access it anywhere.

Any help would be appreciated.

Thread was edited to add model name to the title


Best Answer

  • afyqazraei
    afyqazraei Member Posts: 2 New User
    Answer ✓
    PROBLEM SOLVED: Due to the SSD have been previously used in a Nitro 5, I forgot to uninstall the Nitro Sense Service App (which I somehow missed, despite uninstalling the main Nitro Sense app). After removing that, I was able to install Predator Sense and use it as usual.


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