Acer Aspire A315 53G 5968 Webcam not working

prashantverma
prashantverma Member Posts: 24 Networker
My webcam stopped working suddenly. If I open the camera app then there is a black screen showing and the led of the webcam is glowing very very dim.

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    (1) Shutdown Windows normally. Remove charger.
    (2) Insert paperclip into reset pinhole on bottom for 60 seconds while pressing and holding power button.
    (3) Plug charger back in. Then test webcam again.

    Jack E/NJ

  • prashantverma
    prashantverma Member Posts: 24 Networker
    edited August 2021
    you mean battery reset. Do i need to hold both power button and pinhole? 



    One thing I have noticed that when the device name is VGA WebCam then webcam works properly but when it changes to USB Video Device automatically, it stops working.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Looks like an errant Windows update is changing this. Open Control Panel. Search 'restore point'. Click 'create a restore point'. Make sure System Protection is turned on in the box that pops up. Then we can hopefully identify and block which one is causing it. 

    Jack E/NJ

  • prashantverma
    prashantverma Member Posts: 24 Networker
    Didn't work
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    What do you mean it doesn't work? Simply click to turn on System Protection in Control Panel's restore point app!!!

    How to use System Restore on Windows 10  Windows Central

    Jack E/NJ

  • prashantverma
    prashantverma Member Posts: 24 Networker
    I mean, it did not work for me.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    What is IT that did not work? You could not turn system protection on?

    Jack E/NJ

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon