battery issue Aspire E5-576G

bluemoon2
bluemoon2 Member Posts: 20 Troubleshooter
edited August 2021 in Aspire Laptops
hello my acer laptop shut down at 40-70% of battery i tried all the solutions but nothing work so help me please

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Your battery has lost nearly two-thirds of its original energy design capacity. You should invest in a new battery.

    Jack E/NJ

  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    JackE said:
    Your battery has lost nearly two-thirds of its original energy design capacity. You should invest in a new battery.
    so what do i do?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.


    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi bluemoon2,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    Easwar said:
    Hi bluemoon2,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.

    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    i did nothing works but my bros laptop less then my battery capacity and it working well with him 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.


    Jack E/NJ

  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    JackE said:
    You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.


    i cant change the battery  but my bros laptop less then my full battery capacity and it working well with him 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    I don't understand what you mean?

    Jack E/NJ

  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    JackE said:
    I don't understand what you mean?
    my brothers laptop have less than my fully battery capacity and it working will with  him

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Sorry, I still don't understand what you are doing? Why can't you remove the battery pack as instructed. Please respond in your native language if possible.

    Jack E/NJ

  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    JackE said:
    Sorry, I still don't understand what you are doing? Why can't you remove the battery pack as instructed. Please respond in your native language if possible.
    my fully capacity is 17000 but my brothers laptop is 13000 but his battery is working well with him
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    You can't compare your battery with your brother's battery. You need to replace your battery. Your battery has the problem and has lost 67% of its original energy capacity. It cannot delive enough watts or power to keep your machine running.

    Jack E/NJ