battery issue Aspire E5-576G

bluemoon2

hello my acer laptop shut down at 40-70% of battery i tried all the solutions but nothing work so help me please

JackE

Your battery has lost nearly two-thirds of its original energy design capacity. You should invest in a new battery.

bluemoon2

JackE said:

Your battery has lost nearly two-thirds of its original energy design capacity. You should invest in a new battery.

so what do i do?

JackE

You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.

Easwar

Hi bluemoon2,

# Try to update the battery driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option battery.
4. Under the title battery.

5. Right click on that option ----> Update all driver under the title battery.
6. Choose "search automatically". 

Check this T/S and post the result. ​

bluemoon2

Easwar said:

Hi bluemoon2,

# Try to update the battery driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option battery.
4. Under the title battery.

5. Right click on that option ----> Update all driver under the title battery.
6. Choose "search automatically". 

Check this T/S and post the result. ​

i did nothing works but my bros laptop less then my battery capacity and it working well with him 

JackE

You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.

bluemoon2

JackE said:

You should buy new battery. You must remove 18 screws including DVD and HDD to bottom cover to access and replace the battery.

i cant change the battery  but my bros laptop less then my full battery capacity and it working well with him 

JackE

I don't understand what you mean?

bluemoon2

JackE said:

I don't understand what you mean?

my brothers laptop have less than my fully battery capacity and it working will with  him

JackE

Sorry, I still don't understand what you are doing? Why can't you remove the battery pack as instructed. Please respond in your native language if possible.

bluemoon2

JackE said:

Sorry, I still don't understand what you are doing? Why can't you remove the battery pack as instructed. Please respond in your native language if possible.

my fully capacity is 17000 but my brothers laptop is 13000 but his battery is working well with him

JackE

You can't compare your battery with your brother's battery. You need to replace your battery. Your battery has the problem and has lost 67% of its original energy capacity. It cannot delive enough watts or power to keep your machine running.