Acer Nitro 7 (AN715-51-75WR) not powering on. Orange light is blinking

jmatt183
jmatt183 Member Posts: 2 New User
edited August 2021 in Nitro Gaming
Hi,

I have a Nitro 7 (AN715-51-75WR) which is not powering on. When i connect to power adaptor orange light turn on and after few seconds starts blinking in 1 second interval.

There is no display and the keyboard backlight is also not turning on except when in press Windows key or the spacebar.

I have checked the adaptor and it is delivering 19.9V of charge. 

Any suggestion/help on this

Answers

  • Try resetting the battery: turn off the laptop, unplug the power adapter, press the power button for thirty seconds, and leave the laptop off for thirty minutes.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi jmatt183,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.​

  • jmatt183
    jmatt183 Member Posts: 2 New User
    Easwar said:
    Hi jmatt183,

    1. Power OFF the unit.
    2. Unplug all the cables.
    3. Press and hold the power button for 30 seconds.
    4. Turn ON the unit and check.​

    Hi Easwar,
    I tried these steps and and i still have the same issue.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi jmatt183,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/IN/content/service-contact

    OR book the unit for repair service,

    https://customercare.acer-apac.com/CustomerSelfService/CaseBooking.aspx?CID=IN&LID=ENG