Predator PH315-53 What happened to the battery limiter in Care Center?

ShiroBen
ShiroBen Member Posts: 2 New User
edited August 2021 in Predator Laptops
Hi, something I noticed just today (last week I know I still had the battery limiter function which stops the battery from charging at 80%)
That section is now gone from the Care Center. I didn't have any Windows updates or application updates before but no matter what I tried that section would not come back.

When I tried reinstalling Care Center from the Microsoft store, there were even less options, the HDD/SSD section is also missing.

Thread was edited to add model name to the title


Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi ShiroBen,

    May I know the full model name of your unit.

  • ShiroBen
    ShiroBen Member Posts: 2 New User
    Hi Easwar,

    My unit is the Predator PH315-53.
    The Care Center version I'm using right now is Care Center S from the Microsoft Store. 
  • DavenJulia
    DavenJulia Member Posts: 2 New User
    I have the same issue with an Acer AP714-51GT, it no longer stops charging at 80% and I have found that "Battery Charge Limit" is missing from Acer Care Center v4.00.3042 (latest available on Acer Support Website for product). I think it might have been related to me doing trying to complete all Windows updates including an Insyde Software - Firmware - 5.42.1.8.
  • DavenJulia
    DavenJulia Member Posts: 2 New User
    A further update to my situation with my Acer AP714-51GT, I found the Acer Care Center app to provide the Battery Charge Limit and Calibration options under Tuneup on first use after reboot. I have tried running the latest firmware updater from support site and it reports that it already at 1.08, though Windows reported it as 5.42.1.8 during update.

    If I exit the Acer Care Center app  and then re-open it, then these options are gone again!

    Until I reboot and wait the 1-2 minutes before the Acer Care Center completes it's delayed start, then they appear again.