How to get a compatible radeon software for Acer Nitro 5 AN515-44

CJ0415
CJ0415 Member Posts: 4 New User
edited August 2021 in Nitro Gaming
Hi, a couple weeks ago i want to update my radeon software in my laptop but the radeon software has no update button, so I downloaded the radeon software installer from the AMD site, then install it to update my old radeon software. After the installation the new radeon software works fine but everytime I go to windows update it will have a driver update from AMD then during installation of the update my screen just turns black so i forced to shutdown and open it again, the black screen was gone but the radeon software can't be opened as it says "not compatible". I uninstalled it and reinstall the whole process again but this problem where the windows update (driver update) always pops up and just leads to blackscreen and making my radeon software "not compatible". I just want to ask what specific radeon software is compatible for my laptop.

My Specs:
Nitro 5 AN515-44-R7ZU | AMD Ryzen 5 4600H | 8GB RAM DDR4 | 256GB SSD 15.6 in FHD IPS 144Hz | NVIDIA GEFORCE GTX1650 4GB | Windows 10

Thread was edited to add model name to the title


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,641 Pathfinder
    You can wait about 2-3 minutes for the Windows Update to install the driver. 
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!