Acer Nitro 5 AN515-55-72x3 Type C cable transfer data

skyofwishes
skyofwishes Member Posts: 1 New User
Hi Everyone, i just got my new acer laptop of the aforementioned series. I saw a type C cable port and thought it surely can connect with my samsung note 10, however I found that it can only charge at high speed, but don't have any pop up on my phone to choose it to transfer file and also don't have pop up at laptop to access file in phone via USB. what is the problem why can't transfer data?

then i thought is my cable issue and use another normal type USB cable to access between my phone and the laptop, still don't have those pop up to access data...

what is the possible things happens or any method to resolve?

Answers

  • Hyuk
    Hyuk Member Posts: 301 Skilled Practitioner WiFi Icon
    With my Note 10+ I got a "Allow system to access data" notification on the phone when I connected it to my Swift 3. I clicked "accept" and it let me access the phone's files from the Devices and Drives under My PC.  I also had Dex installed but never used it, maybe you could try it that way?