No Bootable device shown nito 5 AN515- 54-742F

Saood
Saood Member Posts: 10 New User
edited August 2021 in Nitro Gaming
I have an acer nito 5 AN515- 54-742F laptop.
 I left my laptop on sleep for two days. Now it's showing no Bootable device. And there is no legacy boot mode (only UEFI) in this model. 


Thread was edited to add model name to the title



Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Saood,

    In the BIOS information page is the unit HDD is showing. ​
  • Saood
    Saood Member Posts: 10 New User
    edited August 2021
    Yeah it's showing



    Edited to hide sensitive information
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited August 2021
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Saood,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • Saood
    Saood Member Posts: 10 New User
    Hi Easwar,
    It doesn't solve the problem 

  • Saood
    Saood Member Posts: 10 New User
    Hi egydiocoelho,
    I have windows 10 and Neither Alt+F10 key working nor F8 working to recover the system.
    While trying to boot using installation media I am getting Driver PNP Watchdog error.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited August 2021
    In this case, try disconnecting and reconnecting the hard drive and ssd:

    If the problem continues to occur, download the windows iso: https://go.microsoft.com/fwlink/?LinkId=691209


    Please remember that updating the bios is very risky and I am not responsible for any damage.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Saood,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 

    3 Ways to Reset Acer Laptop to Factory Settings without Password


    4 Methods to Reset an Acer Laptop with Windows 7810 or Linux


    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.​

  • Saood
    Saood Member Posts: 10 New User
    Hi Easwar,
    Alt + F10 key is not working
  • Saood
    Saood Member Posts: 10 New User
    After removing SSD, laptop is detecting bootable usb 
  • Now connect the hard drive and ssd again.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Saood
    Saood Member Posts: 10 New User
    We tried multiple times but after connecting SSD, system doesn't boot any bootable usb 
  • Saood
    Saood Member Posts: 10 New User
    It seems there is some issue with ssd
  • Saood
    Saood Member Posts: 10 New User
    edited August 2021
    Though system can boot using ubuntu bootable pendrive
    And after opening ubuntu only hdd is detected.
  • Saood
    Saood Member Posts: 10 New User
    edited August 2021
    SSD is not detected
  • OK! Disassemble the laptop again, disconnect the lition battery, disconnect the ssd, connect the ssd to the other available nvme slot, connect the battery and check if the ssd appears in the information tab of the bios.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Saood,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/IN/content/service-contact


    OR book the unit for repair service,

    https://customercare.acer-apac.com/CustomerSelfService/CaseBooking.aspx?CID=IN&LID=ENG