Gaming crashes Triton 500 -PT515-52 GPU failing?

Hi, I have a Predator Triton 500 PT515-52 with RTX 2070 Super Max-Q.

Since some days game started crashing when there lots of details, Fair Cry 5 crashes most often, I'm not even able to play it.

Now not even Time Spy is running, what I noticed is that when GPU clock reaches 1950MHz the core resets and goes back to 300MHz.

Time Spy error

https://imgur.com/LI9yrph

OCCT 1 min GPU run gives a lot of errors, VRAM test works without any issues.

https://imgur.com/UlfFNLw

OCCT when running Unigine Superposition benchmark Extreme Mode, as you can see when it reaches max allowed clock frequency it crashes, if I stay bellow it will not crash but it clear that I want to be able to use full specs.

https://imgur.com/PGEUD88

Those are the things I already did

- I already updated all drivers

- Tests 5 different Nvidia driver versions (451, 461.92, 466.77, 471.11, 471.68)

- Used DDU to uninstall drivers

- Reinstalled OS three times, now running Windows 10 with just essential apps to run tests

- Run RAM tests for hours (memtest86) and CPU to eliminate that as well.

- Also the GPU is never over 70 degrees, it usually sits at 64 Celsius when in full capacity.

What could be the issue? Am I not able to use the full potential of my new laptop? Could this be related to GPU issues?

Thread was edited to add model name to the title

Accepted answers

connde

Hi, just to close this topic.

At the end I had to use lower clock frequency than what Extreme mode actually sets

, it is not that lower but it is not what it should be considering is a new laptop.

I'm getting good results and game/benchmarks are not closing anymore.

For the optimizations, currently I will sticky to Killer Gamefast mode, which disables all Windows services that are not needed while gaming, removed all overlayer apps and set Nvidia Control Panel Power Management Mode to Maximum performance.

Here is a Time Spy results for my config: https://www.3dmark.com/spy/22243448

Hope settings doesn't need to be changed after some months.

Thanks @GAMING6698, I already added your guide to my bookmark for future reference.

All comments

GAMING6698

@connde
Download and run userbenchmark then post result page link here

connde

Hi, here is the result.

https://www.userbenchmark.com/UserRun/45513990

UserBenchmark seems not to be the best tool to test GPU IMHO.

Superposition benchmark from Unigine or even Time Spy seems more of a fit.

I done more tests yesterday, I saw that when the core clock reaches the max of Extreme Mode (1975MHz) the app crashes.
I saw on the HWiNFO that Reliability Voltage changes to True when that happens.

GAMING6698

@connde
Follow this guide completely step by step
Windows 10 optimization guide for gaming — Acer Community

connde

Thanks, I will take a look at it and apply some of the proposed changes.

Still it doesn't feel right that Extreme mode doesn't work out-of-the-box, game shouldn't crash due to use of GPU, it should cap at it's limit. I understand that in some cases it would freeze or have unstable FPS, but nevertheless a new PC shouldn't crash like that IMHO.

You have good tips on the post, I will definitively implement it and run some benchmarks again to see if I have some gains.
I let you know if that helped or not.

GAMING6698

@connde
Recommend you to follow all steps one by one

connde

I understand your point, but also try to understand mine, I have a 1 month old computer with good specs, reducing overall quality in many aspects, not only on the game, so Predator Sense works with default settings does not feel right.

If a game cannot be played in Ultra I would expect it to have freezes during game, low FPS and shuttering but not hardware crashes.Then I would change quality settings inside the game itself until I got the settings that my PC would allow.

Thanks for your support, again, you have quite extensive list to optimize overall performance level, great job.

GAMING6698

@connde
Report back soon

connde

Hi, just to close this topic.

At the end I had to use lower clock frequency than what Extreme mode actually sets

, it is not that lower but it is not what it should be considering is a new laptop.

I'm getting good results and game/benchmarks are not closing anymore.

For the optimizations, currently I will sticky to Killer Gamefast mode, which disables all Windows services that are not needed while gaming, removed all overlayer apps and set Nvidia Control Panel Power Management Mode to Maximum performance.

Here is a Time Spy results for my config: https://www.3dmark.com/spy/22243448

Hope settings doesn't need to be changed after some months.

Thanks @GAMING6698, I already added your guide to my bookmark for future reference.