Aspire A715-41G key board doesnt work properly

Amit_Khopade
Amit_Khopade Member Posts: 4 New User
keay board some key not function, sometime automatically light blink..sometime side arrow not work , sometime some words , digits not work,,
what should i do .?

Best Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Answer ✓
    If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.

    Jack E/NJ

  • Amit_Khopade
    Amit_Khopade Member Posts: 4 New User
    Answer ✓
    Easwar said:
    Hi Amit_Khopade,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard driver.
    4. Under the title keyboard driver.
    Update Keyboard Drivers in Windows 10 8 7 XP  Vista - Driver Whiz​​
    5. Right click on that option ----> Update all driver under the title keyboard  driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    I checked its already updated..service center guy took my request and tjey are going to replace.it since its not working properly as we expect..
    Thanks for so much 

Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Answer ✓
    If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Amit_Khopade,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard driver.
    4. Under the title keyboard driver.
    Update Keyboard Drivers in Windows 10 8 7 XP  Vista - Driver Whiz​​
    5. Right click on that option ----> Update all driver under the title keyboard  driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • Amit_Khopade
    Amit_Khopade Member Posts: 4 New User
    JackE said:
    If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.
    Today laptop is under warranty so today one person come to check it..he said that has to be replaced with new..and he will do in 2-3 days.
  • Amit_Khopade
    Amit_Khopade Member Posts: 4 New User
    Answer ✓
    Easwar said:
    Hi Amit_Khopade,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard driver.
    4. Under the title keyboard driver.
    Update Keyboard Drivers in Windows 10 8 7 XP  Vista - Driver Whiz​​
    5. Right click on that option ----> Update all driver under the title keyboard  driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    I checked its already updated..service center guy took my request and tjey are going to replace.it since its not working properly as we expect..
    Thanks for so much