Aspire A715-41G key board doesnt work properly

Amit_Khopade

keay board some key not function, sometime automatically light blink..sometime side arrow not work , sometime some words , digits not work,,

what should i do .?

JackE

If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.

Amit_Khopade

Easwar said:

Hi Amit_Khopade,

# Try to update the keyboard driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option keyboard driver.
4. Under the title keyboard driver.
​​​
5. Right click on that option ----> Update all driver under the title keyboard  driver.
6. Choose "search automatically". 

Check this T/S and post the result. ​

I checked its already updated..service center guy took my request and tjey are going to replace.it since its not working properly as we expect..
Thanks for so much 

JackE

If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.

Easwar

Hi Amit_Khopade,

# Try to update the keyboard driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option keyboard driver.
4. Under the title keyboard driver.
​​​
5. Right click on that option ----> Update all driver under the title keyboard  driver.
6. Choose "search automatically". 

Check this T/S and post the result. ​

Amit_Khopade

JackE said:

If laptop is still under warranty, then click this link. Click your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Then arrange for warranty repair service.

Today laptop is under warranty so today one person come to check it..he said that has to be replaced with new..and he will do in 2-3 days.

Amit_Khopade

Easwar said:

Hi Amit_Khopade,

# Try to update the keyboard driver

1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option keyboard driver.
4. Under the title keyboard driver.
​​​
5. Right click on that option ----> Update all driver under the title keyboard  driver.
6. Choose "search automatically". 

Check this T/S and post the result. ​

I checked its already updated..service center guy took my request and tjey are going to replace.it since its not working properly as we expect..
Thanks for so much