Why does my Acer Nitro 5 - AN515 does not read earphones when on?

jrIII
jrIII Member Posts: 4 New User
When my laptop is on, and I will plug in my earphones, there will be a notification at the bottom right if I want to use my earphones. Then I will have to press "okay"(To be able to use the earphones). However, after pressing "okay" my laptop speaker is still in use. I cant use my earphones. I have to plug in my earphones, shutdown my laptop and then turn it on again to be able to use the earphones. I have someone can help me. Thank you in advance. :)

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    You can try to update the audio driver, audio utility 
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!