How to reset the Acer Nitro 5 AN515-55 to "Out of the box'"?

Squid146
Squid146 Member Posts: 6

Tinkerer

edited December 2023 in Nitro Gaming
Hey I've been having trouble with the software on m Acer nitro 5 (AN515-55) and was wondering how to reset it to how it was out of the box, as in a fresh restart with only windows default programs, nitrosense, acer care, ect.
Any help would be greatly appreciated!

Thread was edited to add model name to the title



Answers

  • @Squid146

    You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 


    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove every thing


    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress


    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
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  • Squid146
    Squid146 Member Posts: 6

    Tinkerer

    @Squid146

    You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 


    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove every thing


    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress


    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 
    Hey I plan on removing everything so not keeping my files. Ehen the computer starts back up, will it have nitrosense and such installed?
  • NaRa85
    NaRa85 Member Posts: 23 Networker
    Squid146 said:
    @Squid146

    You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 


    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove every thing


    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress


    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 
    Hey I plan on removing everything so not keeping my files. Ehen the computer starts back up, will it have nitrosense and such installed?
    When you do a full reset and removing all files/setting/apps/programs from the laptop, it will revert back to the original state when your initially purchase the laptop.

    All the basic apps/programs that had been preinstalled earlier such as NitroSense will be there.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Squid146,

    Reset this PC and keep my files
    1. Shutdown the unit. Press and hold alt+F10 key. Then turn ON the unit.
    2. You will get a blue screen. Choose the option troubleshoot. 

    3 Ways to Reset Acer Laptop to Factory Settings without Password


    4 Methods to Reset an Acer Laptop with Windows 7810 or Linux

    3 Ways to Reset Windows 10 Computer to Factory Settings  Password Recovery
    3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. Recovery - 25
    4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue.
    5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
    6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
    7. Follow the process until it completes.
    8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files.​

  • Anggara_Yoga
    Anggara_Yoga Member Posts: 1 New User
    edited December 2023

    i've already uninstall the windows from acer and now i'm using microsoft windows, how i get back to acer windows so i have acer utility in my laptop. and now i cant find my serial number on website. pls help

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