nitro 5 plugged in not charging

jas87singh13
jas87singh13 Member Posts: 2 New User
I bought an Acer Nitro 5 last year in August 2020. It seemed to work fine till july 21 but recently it wont charge after being plugged in. I tried complaining at the Acer helpline and they responded me in a week by providing me a new battery since the product was still under warranty. But to my dismay this new battery worked fine for a day before it also started having the similar issue, it wont charge while plugged in, saturated at 0%. Kindly help!

Answers

  • what is the exact model? example an515-55-58vh.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi jas87singh13,

    Are you getting any light indication when charger is connected.