Apps stopped working after downloading Visual Studio Community Nitro 5 (AN515-55)

Squid146
Squid146 Member Posts: 6

Tinkerer

edited August 2021 in Nitro Gaming
Yesterday i tried installing Microsoft Visual Studio Community to my Acer Nitro 5 (AN515-55) and noticed that Nitrosense and Acercare simply wont launch. I've looked at the errors in event viewer and they're saying something about KERNELBASE.dll faulting. I've tried all the basic trouble shooting techniques such as restarting, reinstalling the programs updating windows, ect, all to no avail.
Any help would be greatly appreciated.

Thread was edited to add model name to the title


Answers

  • @Squid146


    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..

    Try and check whether it is working now ..


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