my acer aspire a515-56 cannot detect snid and cannot register the product too

haleemafaizal
haleemafaizal Member Posts: 8 New User
i am using serialnumber detection tool and it is showing serial number but SNID is empty.

also i cannot register my product too.

i bought it from acer store. :(

Answers

  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    there are two different serial number sticker  :/
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Go to the elevated command prompt. Enter 'wmic bios get serialnumber'. The result is your machine's serial number id (SNID). This should match one of the serial numbers on your sticker. The package box the laptop came in should also have a upc label with the same SNID.

    Jack E/NJ

  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    there are two stickers with different serial numbers and SNID and i cannot register my product too
  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    the commands shows serial number but no snid
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi haleemafaizal,

    Try to get into BIOS page there you can get the serial.no in the info page.
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    >>>the commands shows serial number but no snid >>>

    Yes, that is also the SNID. The Serial Number ID is also called the SNID.

    Jack E/NJ

  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    i cannot register my product

  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    on system info the serial number is shown but not snid
  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    error : 
    • Sorry, we are unable to locate this serial number. Please check your information and try again.
      Note: product registration is not supported for part numbers (P/N) starting with “BL”.
    i bought it from acer store wth is this

  • haleemafaizal
    haleemafaizal Member Posts: 8 New User
    when i try to chat with support , The entered Serial Number or SNID is invalid.
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Please post link or address of ACER store that you purchased it from.

    Jack E/NJ