Help to my laptop aspire v5

Faridghasem
Faridghasem Member Posts: 7 New User
edited August 2021 in Aspire Laptops
Hi
My laptop model  aspire v5
I can't sleep or hibernate
The system shuts down completely when you fall asleep or hibernate
It used to be good, but not otherwise
I changed Windows but it did not work
Can help me? 

Thread was edited to add model name to the title


Answers

  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Open Control Panel. Search 'button'. Click 'change what power button do' in left pane. Try changing all settings to sleep.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Faridghasem,

    Check this one ;

    How to change Sleep settings on Windows 10

  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Open Control Panel. Search 'button'. Click 'change what power button do' in left pane. Try changing all settings to sleep.

    Jack E/NJ

  • Faridghasem
    Faridghasem Member Posts: 7 New User
    JackE said:
    Open Control Panel. Search 'button'. Click 'change what power button do' in left pane. Try changing all settings to sleep.
    Not resolved
  • Faridghasem
    Faridghasem Member Posts: 7 New User
    Easwar said:
    Hi Faridghasem,

    Check this one ;

    How to change Sleep settings on Windows 10

    Not resolved
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    >>>I changed Windows but it did not work>>>

    What do you mean by this? Did you install the ACER OEM Windows version? Or did you install a Microsoft generic Windows version? The two are not the same.

    Jack E/NJ

  • Faridghasem
    Faridghasem Member Posts: 7 New User
    JackE said:
    >>>I changed Windows but it did not work>>>

    What do you mean by this? Did you install the ACER OEM Windows version? Or did you install a Microsoft generic Windows version? The two are not the same.
    Generic windows 
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    (1) What is your full V5 model number? For example V5-591G?

    (2) Why did you change Windows to Microsoft generic version instead of ACER OEM version?

    Jack E/NJ

  • Faridghasem
    Faridghasem Member Posts: 7 New User
    JackE said:
    (1) What is your full V5 model number? For example V5-591G?

    (2) Why did you change Windows to Microsoft generic version instead of ACER OEM version?
    V5 591G 71LM
    Ram 8 gb
    Cpu i7 6700 hq
    Gpu nvidia 950m

    My Windows has no problem

    My system must be installed manually because Windows is based on Dos

    And that in my country Acer does not have services because unfortunately we are under sanctions  my contrary iran

    I have always installed the same Windows
    There is no problem, it has just happened like this, and I am sure it is either a BIOS problem or the hardware problem
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    What Windows version?  Windows10? Windows8.x? Windows7?, WindowsXP?, Windows98SE?

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Faridghasem,

    previously which win OS you used.
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    What Windows version?  Windows10? Windows8.x? Windows7?, WindowsXP?, Windows98SE?

    Jack E/NJ

  • Faridghasem
    Faridghasem Member Posts: 7 New User
    JackE said:
    What Windows version?  Windows10? Windows8.x? Windows7?, WindowsXP?, Windows98SE?
    Win 10 pro 64 bit
  • Faridghasem
    Faridghasem Member Posts: 7 New User
    Easwar said:
    Hi Faridghasem,

    previously which win OS you used.
    Win 10pro, win 10 home 
  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    >>>It used to be good, but not otherwise>>>

    Was it ever good on Win10Pro or Win10Home?

    Jack E/NJ