My touchpad mouse is freezing for few seconds when kept idle Nitro 5 AN15-45-R3TC

Karthii

Hi,

I bought a new Acer Nitro 5 AN15-45-R3TC , My touchpad mouse was freezing for an instant if kept idle and the laptop was brand new . This is bugging me and making me disappointed. When keep my fingers on touchpad after some time it won't move for the first time . The cursor moves for the second time. Please give me answer.

Thread was edited to add model name to the title

William_mk2

@Karthii

Please look at the key f6 and f7 key on keyboard .    You can see the hand symbol with fingers .   That denotes the touchpad function key.   On some models it will be on f6 and some models it will be on f7.    So we need to use the right key depending upon the laptop model .   If fn + f7 is not working then we have to use f7 alone to make it to work.     


On some laptop models there will be a separate button right  next to touch pad area which is beow the space bar.  It is used to turn on and off the touch pad.  On some old models it will be right next to power button.   On all new models, f7 key is used to enable and disable the touch pad. 

After disabling and enabling the touchpad check how it is working.. 

If it is still not working 
Go to support.acer.com 
chose your country 
type snid or chose your model 
go to drivers - Install the i/o drivers first and then install the touch pad driver 

Easwar

Hi Karthii,

When the touchpad is freezing are you connected any external mouse with it. 

Wltr

I have this problem since 2019 on Nitro 5 an-515-54 and it cannot be solved in any way (with the help that I could find in Google). Worst gaming experience.