Acer Aspire 5 A515-46-R14K Pro laptop black screen before login?

paintballmaskpro
paintballmaskpro Member Posts: 2 New User
edited October 2023 in Aspire Laptops
I have issue in my ACER ASPIRE LAPTOP. Yesterday was turned out great. Be that as it may, when I attempt to control on my PC, it will show dark screen and will not permit me to sign in. I set up my sign in my PC as PIN for security. The thing is I have forgotten my administrator secret key also on this PC so I can't play out the development investigating choice like programmed fix. 

This is the model number: ‎A515-46-R14K

​//Edited the content to add model name.

Best Answer

  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Answer ✓
    Press and hold power button till machine shuts off. Unplug charger. Insert paperclip into reset pinhole on bottom for about 60 seconds. Plug charger back in but wait for battery charge LED to turn from steady orange to steady blue. Then try to turn machine on again.

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,773 Trailblazer
    Answer ✓
    Press and hold power button till machine shuts off. Unplug charger. Insert paperclip into reset pinhole on bottom for about 60 seconds. Plug charger back in but wait for battery charge LED to turn from steady orange to steady blue. Then try to turn machine on again.

    Jack E/NJ

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi paintballmaskpro,

    Is the system turning ON. Are you getting any light indication.
  • paintballmaskpro
    paintballmaskpro Member Posts: 2 New User
    I have issue in my ACER ASPIRE LAPTOP. Yesterday was turned out great. Be that as it may, when I attempt to control on my PC, it will show dark screen and will not permit me to sign in. I set up my sign in my PC as PIN for security. The thing is I have forgotten my administrator secret key also on this PC so I can't play out the development investigating choice like programmed fix

    This is the model number: ‎A515-46-R14K

    ​//Edited the content to add model name.

    thanks for solving my problem.
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