How to fix my camera?

mir0987asa
mir0987asa Member Posts: 1 New User
My camera hasn't worked since I bought the laptop. When I try to turn it on, it only charges and does not turn on. please help me

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Shut down Windows normally. Then turn on machine and immediately press ALT key while tapping F10 key. A reset screen shot appear. Reset machine to factory fresh state. If camera still doesn't work after factory reset then click this link, click your country, click support tab at top of page, then arrange for warranty repair service.

    Jack E/NJ

  • what is the exact model? example an515-51-75kz.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi mir0987asa,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. 
  • Milkypjm
    Milkypjm Member Posts: 1 New User
    I have a acer nitro 5 and my camera has not been working it gets black or freezes and then gets weird im not sure how to fix it can someone help me?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    You might get more help if you post your own thread by clicking on the ask a question button. Also include your full nitro 5 model number (for example AN515-54). There are dozens of different nitro 5 models

    Jack E/NJ

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @mir0987asa
    Could you please tell me full model name of unit