Acer aspire 3680- 2419 issue.

SpideyE
SpideyE Member Posts: 2 New User
edited August 2021 in Aspire Laptops
Yes yes i know my computer aspire 3680- 2419 is from ancient days but i still love using it.

 I am having a issue with the start up where when i try to start it it flickers like i can't even see anything I decided to search it up on youtube but the only thing they offer was how to replace a hard drive or how to take it apart.  i checked if my hard drive was faulty of some sort but no apparently without the hard drive the computer still begins to have a massive seizure with these colors.
I don't know if its a driver issue or what is there any answers to fix this?  
heres some photos before and after the issue.


​//Edited the content to add model name.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited August 2021
    @SpideyE

    We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.   Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   


    If it is a software issue try the following the steps..


    Try windows x 
    go to device manager   
    (  You can also go to device manager by pressing windows key + r - on the run window - type devmgmt.msc  - click ok  ) -  It will show you the list of devices.   On the list - expand display adapter -  right click on display driver - uninstall  -  Restart the computer 


    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • SpideyE
    SpideyE Member Posts: 2 New User
    Hello,  I just tried your suggestion and It kinda worked but its still flickering really badly, 

    at the point where i start it flickers and refuses to turn on with a blue flickering screen.





  • SpideyE

    I am able to see the picture you sent.   It looks like it is a bios setup screen..  

    If it is flickering on the bios screen then it is a hardware issue..  

    Doing the power drain and bios defaults may help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   


    Now try to check whether it is working fine.    You can also go to bios and check it.. 


    If you still face the same issue on bios then it is a hardware issue.. 

     

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.






    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi SpideyE,

    It looks like hardware issue. Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/