Shadow on my acer nitro 5 laptop screen.

KetanKuril
KetanKuril Member Posts: 9 New User
edited August 2021 in Nitro Gaming
Hi, in my Acer nitro 5 there's a shadow on the left side of the screen, this problem has occurred earlier as well but had resolved automatically when I restart the laptop. But this time restarting is not working, what's the solution for this? I have also attached an image of my laptop, Thanks.







 

Answers

  • KetanKuril

    We need to determine whether it is a hardware or software issue.. 

    Turn off the computer.   Tap f2 while turning on the computer.   It will go to bios.    Stay on the bios screen for 45 mins.   If the screen looks good on bios then it is not a hardware issue.. 

    If it is a software issue..  

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 


    It should work fine..


    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   




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  • KetanKuril
    KetanKuril Member Posts: 9 New User
    Hi Acer-William,

    Thanks for your suggestion, I have gone into bios and kept the laptop screen in bios for more than 45 mins but the shadow was still there. But after few days the shadow disappeared automatically while I was exporting a video from an editing software and the laptop was fine for some days. But after few days the shadow appeared again, and it is not going now.
  • ShubhamGaneshwadi
    ShubhamGaneshwadi Member Posts: 1 New User

    Have you got the solution ? if yes then please do share, I've literally exact the same shadow on same left part, please email me- ShubhamGaneshwadi9@gmail.com