Need to disable Acer TrueHarmony on Predator Triton 300 PT315-52

lil_jordo
lil_jordo Member Posts: 2 New User
I'm an audio engineer and cannot have some system-wide EQ app coloring all of the sound coming out of my system, and therefore must disable Acer TrueHarmony entirely. (This laptop was purchased by my company and not one that I selected myself; had I known this software was built-in, I never would have selected it.) I've read many threads on this and other forums about finding/disabling TrueHarmony, and they all either reference Waves MaxxAudio, which does not exist on this system, or a TrueHarmony tab in the sound control panel, which also does not exist. I've uninstalled/reinstalled the drivers listed here, the zip marked "Audio Driver" contained the expected realtek wizard but the one marked "audio console driver" contained a mess of .appx and .cmd files, all of which get blocked by my antivirus software. I've also made sure that Predator Sense is updated to the latest version, and there is no TrueHarmony or Waves MaxxAudio listed in the App Center tab as some have suggested.

I just want this thing off my computer so I can get some work done. Will uninstalling Predator Sense also remove TrueHarmony? I know TrueHarmony is active because selecting different presets alters how the output sounds. 

Answers

  • lil_jordo
    lil_jordo Member Posts: 2 New User
    edited August 2021
    I solved this myself, if anyone ends up here through Google. Even though Acer Predator calls this TrueHarmony, the controls for it actually exist inside the Dolby X Ultra app in the app center. This where you can configure the user-assigned EQ if you want that, or disable the entire thing, which is probably what you actually want. Be careful though, if you even click on the TrueHarmony menu icon in the Predator app without actually selecting a preset, it reactivates the last preset you had active, so just never touch that thing again. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    @lil_jordo im glad you managed to solve your particular issue yourself feel free to mark your own post/relpy as answered so anyone with similar issues might find it quickly when searching the community :)


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