acer XB271HK cannot connect to mac pro through USB-C adapter

silencetyn
silencetyn Member Posts: 2 New User
Hi, my acer XB271HK works fine with my desktop, and now I want to connect it to my mac pro (2019). I have two adapters, and I verified both work with other monitors. one is https://www.amazon.com/Tripp-Lite-Definition-Thunderbolt-U444-006-H/dp/B06XVBTMNW and another one is https://www.amazon.com/Tripp-Lite-Thunderbolt-Compatible-U444-06N-HGU-C/dp/B01M1C1P0G/ neither works. 

The mac identifies there's a monitor connected, but nothing shows up on the monitor. 

Any advice? Thank you!

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