Laptop Acer Nitro 5 an515-55 WIFI problem

Seanthesheep
Seanthesheep Member Posts: 1 New User
So i just bought it a few months ago, it was ok for an average gaming laptop although still lack in fps in games such as cs or valorant. But in the recent couple of weeks, I have been experiencing a problem, a wifi problem to be exact, when I'm using this laptop , the internet just drop out or disconnected and everytime I have to trouble shoot and it always says 2 things 1. problem with wireless adapter or access point and 2. a network cable is not properly plugged in or broken. Sometimes after the troubleshoot it will fixed it self but also sometimes the issues still persist. I don't know why this happens please help. This problem appears to be random and can happen at any time whether or not I'm playing a game. I tried basic solutions and updating the driver even used third party software but the issue still hasn't been solved. Can someone recommend a suggestion and help me please. 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Seanthesheep,

    Are you facing this problem only in laptop or along with this some other device.