Adding more than one external monitor to laptop - ​Aspire 5 A515-56-7404

JeepsBabe
JeepsBabe Member Posts: 1 New User
edited July 2021 in Aspire Laptops
I have an Aspire 5 A515-56-7404 Notebook. The graphics card (Intel Iris Xe) supports 4 monitors.  There is one HDMI port, one USB 2.0 port, two USB 3.2 Gen 1 Type A ports, and one USB 3.2 Gen 1 Type C port (not Thunderbolt).

I have one external monitor connected to the HDMI port and it works great.  If I connect a second external monitor to any of the other ports on my laptop, there is no signal.  Additionally, I connected a 4URPC USB-C Dual display Docking Station to my laptop's USB C port and connected my monitors to it but it does not work, either.

If my laptop supports 4 monitors, how am I supposed to connect them?  Thank you for your help!!

​//Edited the content to add model name.

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    When you say it supports 4 monitors how do you mean,? If it's from the GPU spec sheet that will be 'upto' if they are added to the board rather than on every machine . To get more than one screen you will need to use usb displaylink adapters to shuttle video over usb
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    The docking station you purchased only supports systems with DP over USB-C. Your system doesn't have that support. To add more displays (and it's independent of the GPU features) is to add a dock that generates it's own video. There are lots of them, but they tend to be more expensive than the one you got.
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